The Consumer Quality Index in an accident and emergency department: internal consistency, validity and discriminative capacity
نویسندگان
چکیده
منابع مشابه
The consumer quality index (CQ-index) in an accident and emergency department: development and first evaluation
BACKGROUND Assessment of patients' views are essential to provide a patient-centred health service and to evaluating quality of care. As no standardized and validated system for measuring patients' experiences in accident and emergency departments existed, we have developed the Consumer Quality index for the accident and emergency department (CQI A&E). METHODS Qualitative research has been un...
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ژورنال
عنوان ژورنال: Health Expectations
سال: 2013
ISSN: 1369-6513
DOI: 10.1111/hex.12123